Dear OTA customers
Due to increased cyber security risks OTA have decided to cease providing online tax return preparation services. While OTA have not been targeted the protection of client information is paramount. For this reason, we will be changing the way we service clients whereby we will collect required information from clients directly and prepare returns using our accounting practice tax service. Please note the fee for returns will remain the same as OTA fees.
1/ For customers who have submitted a return with us and awaiting resolution to outstanding questions before the return can be lodged with the ATO, please email us and we will be in contact to complete and lodge the return for you. Email support@onlinetaxaustralia.com.au
2/ For customers who still need to prepare and lodge a return please email us at support@onlinetaxaustralia.com.au and we will be in contact to advise the next steps.
Should anyone have any questions please do not hesitate to contact us.