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How Does Online Tax Australia Work?

how-does-online-tax-australia-workOur simple, streamlined online tax return process includes just three quick and easy steps:

  1. Answer a series of simple ‘Yes’ or ‘No’ questions.
  2. Enter your information into our user-friendly worksheets.
  3. When you are comfortable, submit your return for review and lodgement by our qualified, experienced tax agents.

Free Trial Access: Should you complete a return and decide not to submit it for review and lodgement by us then no fee is payable.

There is no pressure to complete your tax return in one sitting. If you have questions or require additional information, simply click on the ‘Save and Log Out’ option. You can come back to your return at a future time. This gives you the opportunity to contact us to discuss any questions or collect any missing information, prior to submitting your tax return.

Once your return is submitted with us, our tax agents will undertake a comprehensive review. If we have any questions or items requiring clarification, we’ll contact you direct. Rest assured, there is no additional cost involved for our review service. Finally, we lodge your tax return with the Australian Taxation Office (ATO).

Our support services are available all year-round to assist you with any questions or ATO related issues. You can count on year-round peace of mind with OTA.



Our Services

Australian tax agent online tax returnAs of 2018, the Australian Taxation Office (ATO) has implemented major changes to the review process that all tax returns will undergo. These changes mean that the taxpayer has a greater responsibility than ever before to ensure that their tax return is accurate.

OTA’s comprehensive services provide all you need to complete and lodge a tax return that is as accurate as possible.

Our team of experts log into the ATO portal on your behalf to confirm all available data. We correct your tax return where required before it’s lodged with the ATO, including a review of your tax deductions to ensure accuracy and compliance with taxation laws.

Above all, you can rest assured that your tax return has been reviewed by an experienced, qualified tax agent before it is lodged with the ATO.

This process ensures the accuracy of all tax returns lodged by OTA, greatly reducing your exposure to ATO adjustments, including possible penalties and interest charges.

What’s Included in Our Tax Return Service

To ensure you receive the best possible service and support, each and every one of our tax return reviews includes:

  • Comprehensive online tax return preparation, review, and lodgement process.
  • Detailed ATO portal check to confirm all available data such as interest and dividend income as well as Government payments received.
  • Review by a highly qualified tax agent before it is lodged with the ATO
  • Access to advice services to assist in claiming eligible tax deductions.
  • Tips and advice, designed to make future tax returns easier
  • Plus, you can utilise our general tax return support services any time during the year

All this is available for a FIXED, affordable, tax-deductible fee.

Our Prices

What to Expect
In-depth tax return review by professional, qualified tax agent
Year-round advice and support for all tax-related issues
Unlimited payment summaries, deductions, dividends, share sales
ATO Portal Check
Fixed price fee: INDIVIDUAL RETURNS* $89
Fixed price fee: RETURNS WITH SOLE BUSINESS SCHEDULE (includes an emailed copy of the completed tax return and all schedules) $139

* Returns that include a rental or investment property schedule incur an additional $15 fee per rental or investment property.

Why is the Online Tax Australia postal address on my return (rather than my personal address)?

Don’t be alarmed if you notice the postal address of Online Tax Australia on your tax return. If you have opted for our fee to be deducted from your tax refund (rather than having to be out-of-pocket and pay us upfront), then it will be our address that appears. This is because your assessment and tax refund from the Australian Taxation Office (ATO) will be mailed to us first. We then check the assessment for you, match the refund transfer from the ATO, deduct our fee, and then immediately transfer the balance of your refund into your nominated bank account.

After all, we promise to deliver the maximum possible tax return within just 14 days, at an extremely affordable, fixed price (that is completely tax deductible).

What happens if I answer a question incorrectly? Can I change it?

Nothing happens. People make mistakes. So, we’ve made sure that you can review the information in your online tax return at any time throughout the process. That way, if you happen to spot any errors, you can correct them very easily along the way.

We also have a very thorough, powerful validation engine that double-checks all the data you enter into your online tax return. Plus, our experienced, professionally qualified, transparent team of accountants undertakes a thorough audit of every single tax return lodged through our system. All these checks and balances ensure that you cannot possibly lodge an invalid tax return.

Can I set up multiple tax return accounts for other members of my family with just the one email address?

Yes. You sure can. Simply click on ‘Get Started’ in the homepage and proceed through the interview section. Enter your email address and then make sure that you enter in a different password for each new family member. Having a different password for each new family member is required as it will help us identify one account from another.

NB: Are there any other FAQs that should be included on this page? I imagine that you receive lots of queries on how to use the software.

Contact Online Tax Australia for All Your Online Tax Return Needs

If you’ve been searching for an experienced, professionally qualified, transparent accountant to take care of all your online tax return needs, then contact the friendly team at Online Tax Australia today: